SoulCycle Reviews

SoulCycle has an overall rating of 4.0 based on 24 reviews. Customer feedback on SoulCycle is mixed: SoulCycle reviewers highlight positive aspects like high-energy classes, motivating instructors, strong community vibe, which strongly appeal to fitness enthusiasts, young professionals, health-conscious individuals. However, SoulCycle is often criticized for its high cost, limited class availability, crowded studios.

4.0/5.0

24 reviews

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All SoulCycle Reviews (24)
thomasbaker2409
June 01, 2026
"Super intense, but you feel amazing after"
SoulCycle is definitely no joke. I’m usually drenched in sweat by the end, and my legs are completely done. I really like the energy in the room and how much the instructor pushes you, but if you’re not used to the pace, it can feel a little overwhelming at times. Still, it’s such a solid workout, and you leave feeling like you actually did something good for yourself.
hannah_Carr03
April 22, 2026
"Fun energy, just a little intense"
The class had good music and the energy in the room was really fun. The instructor kept everyone moving the whole time, which I liked, but it was about a bit too loud and intense for my taste at points. Overall it had a cool vibe, I’m just not sure I’d go around every week.
Neal_mcburrough76
April 11, 2026
"Nice studio, but a little tight for the price"
Overall, I’ve had a good experience here. The showers are clean, the lockers are nice, and they always have towels ready, which I definitely appreciate. The bikes are in good shape too. My only real complaint is that some of the studios feel cramped, especially after class when everyone is trying to change at the same time. For what you’re paying, I’d expect the space to feel a bit more comfortable.
rodney-Reyes
April 07, 2026
"I booked my SoulCycle class through the..."
I booked my SoulCycle class through the app, it was really simple. Picking a bike, checking the class times, and getting the confirmation all happened quickly. I didn’t run into any weird glitches or confusing steps, which made the whole thing feel smooth and easy.
geraldine1986
April 07, 2026
"Good Classes, but It Really Depends on the Instructor"
Overall, the classes are good, but your experience really comes down to who’s teaching. Some instructors explain things clearly and actually take the time to help, while others seem rushed and don’t give much support. It’s one of those things where, realistically, a good instructor can make all the difference
DavidNolan_94
March 09, 2026
"Super clean studio"
The studio was really clean when I went in, the floors looked freshly done and the bikes seemed super well kept. Did anyone else notice the same thing, like everything looked almost brand new?
donny1975
February 21, 2026
"Great bikes, super easy experience"
A friend recommended this place to me, and I’m glad I checked it out. The bike was clean, rode smoothly, and worked great every time I used it. No issues at all.
rachel.Cuevas
February 14, 2026
"Refund was smooth, but keep an eye on the cancellation window"
I had to cancel a ride last minute, and the process was easier than I expected. I tend to skim over most policy details unless something jumps out at me, but the cancellation window is definitely the part worth paying attention to. Once that time passes, there really doesn’t seem to be much flexibility.

I reached out to support about getting a refund or credit, and they replied in a reasonable amount of time. The policy felt a bit strict, so I wouldn’t call it perfect, but it was clearly explained and I didn’t feel like I was being brushed off. Overall, a fair experience and I’d give it 4 stars.
margiehanna6632
February 14, 2026
"So glad I went on a whim"
I almost talked myself out of going because I was nervous, but I’m so glad I just pushed myself and went. The vibe was really welcoming right away, and everyone was super kind. The instructors make it feel like you belong no matter what level you’re at, not just if you’re already really good. I ended up chatting with a few nice people too, which was a nice surprise. It just feels like a genuinely good little community.
dia-Chisolm
February 06, 2026
"Playlists can be hit or miss"
I do enjoy the classes overall, but the music is kind of hit or miss for me. I’ve had a few sessions with awesome throwbacks and hip hop that made the class way more fun, but then other instructors seem to use the same pop remixes every single week. I even caught myself checking my email receipt afterward to remember which class I took because the playlist made such a difference. Music is a big part of the experience for me, so right now it’s just okay...
robert-Dawson
January 11, 2026
"I don’t know what’s going on, but the..."
I don’t know what’s going on, but the classes I want are always full almost immediately. It makes me wonder if there are even enough spots being opened in the first place. They really need to add more availability.
Jack-baker
January 01, 2026
"I tried a class here and had..."
I tried a class here and had a good time. The ride was well run and I felt like I got a decent workout in, but the price felt a little high for what it was. I’d probably go back once in a while, just not as regularly as I’d like because of the cost.
MichaelWiley
December 15, 2025
"Really welcoming experience"
The staff were genuinely so friendly from the moment I walked in. Everyone made me feel comfortable and welcomed, which really stood out and made the whole experience a positive one.

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